Frequently Asked Questions
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We provide confidential, evidence-based mental health counseling services to adults over the age of 18.
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We offer in-person therapy in our cozy, private Clarksville office, conveniently located just off Madison Street.
We know how important flexibility is for new parents. Babies on laps are always welcome.
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Yes! We offer online therapy to clients throughout Tennessee.
Online therapy is a convenient option that allows you to meet from your place of work or the comfort of your home. Save yourself the commute, pop into session during your lunch break or baby's nap time, and find accessible support now.
Sessions are conducted via a secure, HIPAA-compliant telehealth platform.
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Hannah Mersereau, LPC-MHSP, offers private-pay couples therapy focused specifically on perinatal relational health. Areas of focus include family planning, infertility, pregnancy, perinatal loss, NICU experiences, postpartum adjustment, and the transition to parenthood.
Couples therapy is designed to help partners strengthen communication, deepen understanding, and navigate these experiences together with greater connection and empathy.
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Sessions typically occur for 50-55 minutes on a weekly or bi-weekly basis. We will collaborate to determine the frequency and duration of therapy, depending on your individual goals and progress.
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We offer a free 15-minute consultation call to all prospective clients. This is an opportunity to discuss your needs, answer questions, and ensure it’s a good fit.
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Individuals
$165 Initial | $140 Follow-up SessionsCouples
$190 Initial | $165 Follow-up SessionsA Note About Self-Pay
We welcome self-pay clients. Choosing to pay privately can offer more freedom and flexibility in your therapy, including greater privacy, fewer insurance restrictions, and the ability to receive care without needing a formal diagnosis for insurance purposes.
Self-pay also allows you and your therapist to make decisions about the focus, frequency, and length of therapy based on what feels most helpful to you, not what an insurance plan requires.
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BlueCross BlueShield (BCBS)
We are in-network with BCBS commercial plans. Coverage and benefits vary by plan, and we’re happy to help you understand your specific benefits before getting started.Other Commercial Insurance Plans
Insurance participation with other commercial insurance plans varies by clinician.If you’re interested in working with us, we encourage you to reach out! Even if you don’t see your insurance plan listed, we can look into your coverage to help you estimate your out-of-pocket therapy costs.
If we are out-of-network with your plan, you may still have options. Some insurance plans offer strong out-of-network behavioral health benefits that can significantly reduce your out-of-pocket costs. Depending on your plan, we may also be able to submit out-of-network claims directly to your insurance company on your behalf. If direct billing isn’t available, we can provide a receipt of services (Superbill) that you can submit for possible reimbursement.
Insurance benefits vary by plan, and benefit information is not a guarantee of coverage or payment.
TennCare / BlueCare Tennessee
Becoming Therapy Center does not participate in TennCare/Medicaid, including BlueCare Tennessee, and we are unable to bill these plans. If you have TennCare or BlueCare coverage, we’re happy to provide referrals to providers who participate with your plan. -
We are proud to support military-affiliated clients!
Our therapists are Certified TRICARE Non-Network Providers. This means that our clinicians meet TRICARE's applicable certification requirements, and clients are responsible for submitting their own claims to TRICARE.
TRICARE Select clients are responsible for paying the full session fee at the time of service. After each session, we provide a detailed Superbill (receipt of services), which clients can submit directly to TRICARE for potential reimbursement.
For many clients with TRICARE Select plans, a significant portion of the session cost may be reimbursed! Reimbursement depends on factors such as sponsor status, sponsor rank, beneficiary group, individual plan details, cost-shares, and deductibles. We encourage clients to contact TRICARE directly to better understand their specific out-of-network benefits and reimbursement eligibility.
We are happy to provide the documentation and guidance needed to support the claims process, including Superbills and service information.
You can learn more about submitting claims through TRICARE here:
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If you’re enrolled in TRICARE Prime, you may be able to see a Certified TRICARE Non-Network Provider if:
You choose to use the Point of Service (POS) option, or
Your regional contractor approves services because no other providers are reasonably available.
We encourage clients with TRICARE Prime to contact their Primary Care Manager (PCM) and TRICARE directly to better understand referral requirements, eligibility, and potential out-of-pocket costs before beginning services.
This is a space to slow down, to be heard, and to feel supported. We’re here to help you make meaning, integrate change, and rediscover the parts of yourself that may have felt lost along the way.
Care Philosophy
Transformation begins here.
1
Take the First Step
Fill out our contact form so we can learn about you. Then, a member of our team will reach out to schedule your free consultation call.
2
Find Your Footing
During your call, we’ll talk through what you’re navigating and how we might support you. We’ll answer your questions to ensure it’s a good fit.
3
Begin Your Journey
You’ll complete some initial paperwork, then begin receiving personalized care at your pace and on your terms.
